Last updated on 18-11-2023
At Prospect Legal, we strive to ensure that our clients are satisfied with our services. We offer legal services, which are personalized and customized to meet our clients’ specific needs. However, if for any reason you are not satisfied with our services, we have a refund policy in place to address such situations.
Cancellation and Refund Policy: We accept cancellation requests up to 48 hours after payment has been made. After this period, we cannot issue a refund. We reserve the right to refuse a refund if our services have already been provided to you or if we have already started working on your case.
Refund Process: To request a refund, you must send an email to our support team at prospectbpl [at] gmail.com or call us at 9752-81-2898 with your order number and the reason for the refund request. Once we receive your refund request, we will review it and respond within 5 business days.
If your refund request is approved, we will issue a refund within 10 business days. The refund will be processed through the same payment method you used to make the payment.
Refund Policy for downloadable/Digital product / Services: Downloadable / Digital Products and services are not eligible for refunds. Services such as consultancy or legal advice delivered in digital format are also non-refundable.
Non-Refundable Fees: We do not refund any fees related to third-party expenses, such as government fees, filing fees, or any other third-party expenses that are incurred during the legal process. Additionally, any fees paid for legal advice or consultation services are non-refundable, payment received for digital products are non-refundable.
Contact Us: If you have any questions or concerns about our refund policy, please feel free to contact us at prospectbpl [at] gmail.com or call us at 9752812898. Our support team will be happy to assist you.
Note: This refund policy is subject to change at any time without prior notice. Please check this page periodically for updates.